VoiceEdge
UNIFIED COMMUNICATIONS

Drive team collaboration with fully featured unified communications

Help keep your people connected on a powerful, flexible phone system built to help support teamwork, productivity, and growth.

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Cloud-hosted PBX service that helps you go further

When your business is going places, we can help you get there. VoiceEdge supports varied calling needs and can scale with your growing team or new locations. And it includes many benefits you’d find in a traditional onsite PBX — without additional hardware costs and physical storage space. Not to mention, our enhanced, simple One-touch Call Hold feature comes included at no additional cost.

Intuitive admin experience


Manage equipment, passwords, and features, support multiple locations, and much more; our easy-to-use digital dashboard has been designed with you in mind

Start-up support


We make it simple to get going, with support from transferring your phone numbers to team training

Customized calling


Use our call flow tool to determine how calls should be answered according to your business schedule; one-time setup — and you’re set

Easy call management


Our built-in enhanced Call Hold Feature includes a one-touch park and pick up functionality that’s enabled by our key system solution

BASIC FEATURES

The functionality you need

Get Nationwide Calling, Unlimited Local Calling, and other commonly needed features.


  • Automated Attendants
  • Hunt Groups
  • Caller ID/Call History
  • Call Waiting
  • Advanced Call Hold and Transfer
  • Call Park/Call Pickup
  • Enhanced Call Hold (enabled by our key system solution)



ADVANCED FEATURES

The flexibility you want with features at no extra cost

With an enhanced call hold and transfer experience, you decide how your business makes and takes calls.


  • Traditional desk phones
  • Mobile and desktop apps
  • Easy-to-use portal
  • 4 Hunt Group patterns
  • Readable Voicemail
  • Automated Attendant
  • Audio Conferencing
  • Busy Lamp Field and Shared Call Appearance
  • Great system features
  • Enhanced Call Hold

Your phone service, your way

Build your ideal VoiceEdge solution and add advanced features for an additional monthly charge.


Additional Voicemail boxes


Use with an Auto Attendant or Hunt Groups to offer a voicemail box or message playback.

Call Queue Agent


Manage high-volume calling. Assign agents or set up queues of up to 25 calls per site or across an enterprise. You also receive an additional weighted Hunt Group pattern.

Receptionist Console


See who’s available while you manage Call Routing across your business on a web-based interface.

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