Phone
Voice Mobility: business calling that follows your people.
Extend your business phone system to mobiles and remote workers so calls reach the right person, on the right device, wherever they are.
Business identity on every device
Present your business number on outbound calls and route inbound calls to mobiles, softphones, or desk phones without exposing personal numbers.
Make mobile part of your business phone system
Voice Mobility connects mobile devices to your phone platform so you can use one business identity and set of features across desk, app, and mobile endpoints.
This keeps communication consistent while still giving users flexibility in how they take calls.
Voice Mobility capabilities
Call routing to mobile
Ring desk phones and mobiles together or in sequence so calls are rarely missed.
Business caller ID
Show your business number even when staff call from personal devices using the app.
Anywhere working
Softphone and mobile app options support hybrid and remote work arrangements.
Unified features
Voicemail, forwarding, and hunt group features apply no matter where calls land.
When Voice Mobility makes the biggest impact
Sales and account teams
Let customers reach one number regardless of whether reps are in or out of the office.
On‑call roles
Route after‑hours calls to mobiles without sharing personal numbers broadly.
Remote & hybrid staff
Ensure remote workers stay reachable on business lines from anywhere.
Small teams on the go
Give small offices enterprise‑style call handling and reachability.
How Voice Mobility connects devices and numbers
Voice Mobility typically ties into your PBX or cloud voice platform, then extends that identity and feature set to mobile apps or numbers.
Calls route through your business voice platform first, then on to whichever devices are active for the user.
Typical call flow
Caller → Business number → Voice platform → Desk phone / mobile app / mobile number → User.
Voice Mobility plan examples
Pricing often depends on number of users and features enabled. These tiers show common Voice Mobility bundles.
Mobile Extension
Basic mobility for selected users.
- Business caller ID from mobile.
- Ring desk & mobile together.
- Standard voicemail integration.
Full Mobility
Most popular for hybrid teams.
- Softphone & mobile app support.
- Advanced call routing rules.
- Presence & status integration.
Executive / On‑Call
For key roles that must be reachable.
- Priority routing & backup devices.
- Enhanced availability settings.
- Optional concierge changes.
Benefits for users and customers
Simpler contact experience
Customers dial one number and reach the right person faster.
Protected privacy
Staff can keep personal mobile numbers private while still being reachable.
Professional presence
Calls always present a consistent business identity to clients.
Voice Mobility FAQs
Do users need dedicated business mobiles to use Voice Mobility?
Not always. Many deployments rely on apps that run on existing personal or corporate‑issued devices with appropriate policies.
Can we start with a small group and expand later?
Yes. Many organizations begin with key roles and then extend Voice Mobility to more staff as usage proves valuable.
Ready to make every device a business phone?
Plan a Voice Mobility rollout for your teams.
Share your current phone system, user locations, and call patterns. Get a Voice Mobility design that fits.